Terms and Conditions

These Terms and Conditions govern the use of Gamblezen Casino, operated by Altacore N.V. under Curaçao Gaming Control Board licence OGL/2023/109/0075. By registering an account or using any service on this site, you agree to these terms in full. Please read them carefully before depositing or participating in any promotional offer. If you do not agree with any provision, you should not use the site.

1. Eligibility

Access to Gamblezen Casino is restricted to individuals who meet the following criteria:

Aged 18 years or over at the time of registration.
Resident in a jurisdiction where online gambling is not prohibited by applicable local law.
Not currently self-excluded from this or other gambling platforms.
Not acting on behalf of another person or entity.

Players from the United Kingdom may access the site under its Curaçao licence. Gamblezen Casino does not hold a UK Gambling Commission licence. Players should understand that UKGC consumer protections and dispute resolution services do not apply to accounts registered at this site.

2. Account Registration

Each player may hold only one account on the Gamblezen platform. Duplicate accounts are prohibited and may result in the suspension or closure of all associated accounts and the forfeiture of any balances. The information provided during registration must be accurate and current. Players are responsible for maintaining the confidentiality of their login credentials and must notify support immediately if unauthorised access to the account is suspected.

The casino reserves the right to request identity verification documents at any point. Accounts that cannot complete verification may be restricted from withdrawals. All communication from the casino regarding account matters will be sent to the registered email address.

3. Deposits and Payments

The minimum deposit across all accepted payment methods is €20 (or equivalent). Accepted methods include Visa, Mastercard, Skrill, Neteller, MiFinity, Bitcoin, Ethereum, USDT TRC20, and Litecoin. GBP is not natively supported; the cashier converts deposits to EUR at the prevailing exchange rate. No deposit fee is charged by the casino. Third-party payment providers may apply their own transaction fees.

Players are responsible for ensuring that all funds deposited originate from accounts or instruments in their own name. Deposits made from accounts not belonging to the registered player will be reversed, and the account may be closed. The casino may request proof of source of funds for large deposits in compliance with anti-money laundering obligations.

4. Withdrawals

Withdrawals are processed Monday to Friday between 09:00 and 18:00 GMT+3. Requests submitted outside these hours are queued for the next business day. Withdrawal approval takes 24–48 hours from submission during processing hours. After approval, e-wallets and cryptocurrency transfers complete immediately; card and bank transfers take a further 1–3 business days.

Withdrawal limits apply to all accounts:

Per transaction: £500
Daily: £2,000
Weekly: £5,000 (approximately)
Monthly: £17,000

KYC verification must be completed before the first withdrawal is processed. The casino reserves the right to request additional documentation for large withdrawal requests. Withdrawals made while a bonus is active will result in the cancellation of the pending bonus balance.

5. Bonuses and Promotions

All bonuses at Gamblezen Casino are subject to specific terms and conditions stated at the point of offer. The following general rules apply to all promotional offers unless stated otherwise:

The standard wagering requirement is 40x applied to the bonus amount received.
Wagering must be completed within 10 days of the bonus being credited.
Slots contribute 100% towards wagering; most table games contribute 10%–20%.
A maximum win cap of 5x the bonus amount applies to winnings derived from bonus funds.
Only one bonus may be active per account at any time.
Requesting a withdrawal while a bonus is active cancels the bonus without compensation.
Free spin winnings enter the bonus balance subject to the same wagering requirements.
The casino reserves the right to amend, suspend, or withdraw any promotion at any time.

Players who open multiple accounts to exploit bonus offers will have all duplicate accounts closed and balances forfeited. Bonus abuse of any kind, including systematic exploitation of offer terms, may result in account suspension.

6. Responsible Gaming

Gamblezen Casino provides responsible gaming tools including deposit limits, session timers, cool-off periods, and self-exclusion. Players experiencing gambling-related difficulties are encouraged to use these tools and to contact support. Self-exclusion from Gamblezen applies only to this platform. Gamblezen does not participate in the GamStop UK self-exclusion scheme. Players seeking industry-wide self-exclusion should register with GamStop. The National Gambling Helpline offers free support at any time.

7. Fair Gaming

All casino games offered on the Gamblezen platform use certified Random Number Generators (RNG) supplied by licensed game developers. Game outcomes are independent of all previous results and cannot be influenced by player or casino action. RTP values for individual games are published within each title's information panel. The casino does not manipulate game settings or outcomes.

8. Account Closure

Players may request voluntary account closure by contacting support via live chat or email. The casino will process the request and confirm closure. Any remaining real-money balance will be returned to the player subject to completed KYC verification. Bonus balances are forfeited upon voluntary account closure.

The casino may suspend or close accounts for breach of these terms, failure to complete verification, suspected fraudulent activity, or other grounds at its discretion. Players may appeal account closure decisions by contacting the support team within 30 days of receiving the closure notification.

9. Intellectual Property

All content on the Gamblezen Casino website, including text, graphics, game assets, logos, and software, is the property of Altacore N.V. or its licensed content providers. Reproduction, distribution, or commercial use of any site content without written permission is prohibited.

10. Limitation of Liability

Gamblezen Casino operates on an "as is" basis. The casino makes no warranties regarding uninterrupted availability of services. The casino is not liable for losses arising from technical failures, third-party payment delays, or events outside its direct control. Total liability to any player in connection with use of the site is limited to the amount deposited by that player in the 30 days preceding the claim.

11. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Disputes arising from account use or these terms will be subject to the jurisdiction of Curaçao courts, except where applicable law in your jurisdiction of residence requires otherwise. Players may also raise complaints with the Curaçao Gaming Control Board, which oversees the licence under which Gamblezen operates.

12. Changes to These Terms

Gamblezen Casino reserves the right to amend these Terms and Conditions at any time. Players will be notified of material changes by email or through a notice on the site. Continued use of the platform following notification of changes constitutes acceptance of the revised terms. It is the player's responsibility to review these terms periodically.

Last reviewed: 2026